Pricing
Phones from $24.95 per user per month. That is the phone system. AI call insights, the AI appointment assistant and the AI front desk are quoted to fit your practice.
Every plan is a cloud phone system with web chat. Add call intelligence to understand your conversations, then full intelligence for industry scoring, coaching and lead management. The AI appointment assistant, for after-hours booking, confirmations, cancellation fill, no-show rebooking and recall, is the featured add-on for any plan. Each quote covers your users, lines and locations, and multi-location groups get one quote for every office. Available direct or through IT and telecom partners.
Essentials
A complete cloud phone system and website chat for your office.
Recommended start
Everything in Phone System, plus AI that tells you what happened on your calls.
Intelligence
Everything in Call Intelligence, plus scoring, coaching and lead management.
Featured add-on, for any plan
The AI appointment assistant answers whenever your office is closed or every line is busy, on the hours you choose, and books visits into your schedule by your rules. When a patient or client cancels, it texts your opted-in waitlist, then calls them one at a time, until the slot is filled.
We handle the transfer of your existing numbers and set up your call flows, so you keep the numbers your customers already know.
We build your greetings, hours, menus, recording rules and scorecards with your team before you go live.
Role-based access, encryption in transit, and redaction of card numbers and Social Security numbers in transcripts.
What to expect
A discovery call, a system we build with your team, a scheduled number move and a go-live with our engineers on the line. Groups with several offices switch one location at a time.
Phones are from $24.95 per user per month. AI features and add-ons are quoted to fit your practice. Each quote is built from your users, lines and locations, the plan you choose and any add-ons. Groups with several locations get one quote that covers every office. Tell us your users and locations in the form at the bottom of this page and we send a written quote.
Yes. Each plan builds on the one before it, so you can add Call Intelligence or Full Intelligence when you are ready, and the AI appointment assistant at any time.
No, it is an add-on. You can add it for after-hours booking, confirmations, cancellation fill, no-show rebooking and recall: the hours and calls nobody was covering. Larger offices can also have it take all scheduling calls.
No. We move your numbers for you and keep callers reaching you throughout the switch.
It depends on your number of lines, locations and AI features. We agree a go-live date with you in your free demo and schedule the number move around it.
Use the form at the bottom of this page or chat with us. We start with a free demo, about 20 minutes, then send a written quote for your office.
Support Monday to Friday, 8 a.m. to 5 p.m. Eastern, plus an on-call engineer for emergencies 24/7, 365 days a year. Email hello@icepac.ai or start a chat from any page.
Tell us your users, lines and locations. We will show you the plan that fits in a free demo of about 20 minutes, then send a written quote for your office.
Rather talk now? Use the chat button in the corner.
Or call 800-423-3221
